When Desiree met Jacob he was facing numerous barriers to employment with no license or transport, limited job training, an out-of-date resume and significant literacy challenges. Desiree and Jacob tackled one barrier at a time and even trialed early work placements until they found perfect fit for him at a large food and support services company.

Jacob is loving his diverse role as a Handyperson at a Central Queensland mine site, and told Desiree he has finally found his ‘dream job for life’.

As an Intensive Case Manager, Desiree focuses on a small caseload of 30 job seekers, managing their individual needs and barriers to achieve positive sustainable outcomes. “There is no barrier that I’m not willing to try to overcome for my job seekers”, Desiree says.

Learn more about our jobactive service.