Community Wellbeing

Community Solutions specialises in innovative and collaborative health and wellbeing projects and services. We recognise that health is more than the absence of disease, but is a whole of community issue that is a complex blend of physical, social and emotional factors. Our philosophy towards public health combines public health policy, the creation of supportive community environments, strengthening of community action, the development of skills and sustainable “user friendly” services. Through a community engagement approach, Community Solutions develops and implements strategies that address evidence-based need in a constructive and sustainable way.

Areas of expertise include:

  • Community development and engagement – working with communities to develop sustainable responses to identified public health issues
  • Public education and information – Resource development including web-based resources, CD Roms, Video and Print resources

Community Wellbeing Resource List

Family Wellbeing Program

The Family Wellbeing Program aims to foster and support positive family functioning, particularly for those who are vulnerable, at risk or in disadvantaged circumstances by providing:

  • partnerships with organisations who support families (e.g resources, activities, events, guest speakers)
  • tailored support for grandparent carers via the Grandparents as Parents Program
  • skill development or training for parents/grandparent carers
  • activities for families
  • activities for children
  • bi-monthly Family Activities Calendar
  • transitional support for families newly relocated to the Sunshine Coast
  • resource library offering parenting related material and a range of children’s books to borrow

For more information regarding the Family Wellbeing Program, please contact

Grandparents as Parents

The Grandparents as Parents (GAP) Project supports grandparent carers through the provision of information and case management support for families. Funded through the Commonwealth Department of Social Services, the GAP Project is currently supporting grandparent carers with direct advocacy and support, group activities for grandparents and their grandchildren and a social program to bring grandparent carers together and address issues of social isolation.

For more information, contact

Partners in Recovery Initiative (PIR)

The Partners in Recovery (PIR) assist people living with severe and persistent mental illness by providing a coordinated system response to individuals with complex social and mental health needs. The initiative seeks to address gaps in service provision by improving access and engagement to community health services through short term, intensive service co-ordination and referral.

For more information, contact

Personal Helpers and Mentors (PHaMs) program

The Personal Helpers and Mentors (PHaMs) program provides increased opportunities for recovery, for people whose lives are impacted by severe mental illness. Through a strengths-based, recovery approach, PHaMs assists participants aged 16 years and over to manage their daily activities and to live independently. PHaMs supports participants in their recovery journey by building long-term relationships and providing holistic support. Community Solutions’ Personal Helpers and Mentors:

  • help participants better manage daily activities and connect with the community
  • provide direct and personalised assistance
  • provide referrals and links with appropriate services
  • work with participants in the development of Individual Recovery Plans, which focus on each participant’s goals and personal recovery journey, and
  • support family and carers

The PHaMs program is delivered in the areas of Gladstone and the Fraser Coast, and a Specialist PHaMs service operates throughout the Sunshine Coast. PHaMs is funded by the Australian Government Department of Social Services.

For further information on Community Solutions’ PHaMs services, contact the respective Team Leaders by calling our central number of 1300 621 499.


As a ParentsNext provider, Community Solutions works with participants to help them identify their education and employment goals, develop a pathway to achieve their goals and link them to activities and services in the local community. In doing so, we can work with participants to address barriers such as:

  • access to transport
  • lack of confidence, work experience or education and training
  • cultural and linguistic differences
  • access to childcare
  • lack of family support
  • unstable / unaffordable accommodation
  • presence of domestic and family violence
  • mental and physical health concerns

ParentsNext can also provide information and connections with other service providers including (but not limited to) financial advisors, counsellors and psychologists, household assistance, affordable childcare, peer and social supports, accommodation and housing support..

Community Solutions delivers ParentsNext services to eligible participants in the Central/North Queensland (Mackay, Cannonvale and Bowen), the Fraser Coast (Maryborough and Hervey Bay) and Sunshine Coast (Bokarina, Nambour, Coolum, Noosa and Gympie) regions.

Eligible participants include:

  • families whose youngest child is under six years of age and who have had no employment for the last six months
  • parents who are required to participate in ParentsNext as a condition of receiving Parenting Payments
  • parents who wish to participate on a voluntary basis (in some locations)

For further information about ParentsNext, phone Community Solutions on 1300 621 499.

Skilling Queenslanders for Work Programs:

Community Work Skills ‘Community Careers’

The program offers tailored assistance to disadvantaged Queenslanders aged 45 years and over, enabling them to gain nationally recognised skills and vocational qualifications. Qualifications offered are Certificate III in Individual Support (Ageing and Home and Community Care).

Get Set for Work ‘Aim to Train’

The program aims to provide young people aged 15-19 years with nationally recognised training, combined with integrated learning support and core skills that will enable them to successfully transition to participate productively in employment and/or further education and training. Qualifications offered are Certificate II in Hospitality, Business and Retail.

Ready for Work ‘Skill Seekers’

The program assists young people aged 15-24 years to transition into the workforce by providing them with the practical work readiness skills they need to successfully find work. Ready for Work is a short program (6-8 weeks duration) targeting young job seekers that need support to find employment.

Youth Skills ‘Strong Foundations’

The program offers customised training to support young people aged 15-19 years who are subject to court orders or bail to gain nationally recognised skills and vocational qualifications. Qualification offered is Certificate I in Construction.

For further information contact Tendai Dawkins at

Time for Change

Operating through the Caloundra Magistrates Court, the Time for Change Program provides case management and support to people appearing before the court on alcohol, related offences. With a strong focus on behavioural and lifestyle change, the Time for Change Program supports clients to make significant changes in their lives and reduce risky drinking behaviour. Time for Change is funded by the Queensland Government Department of Communities. For further information contact Tendai Dawkins at

Caboolture Cell Visitor Service

This service works to reduce the risk of suicides and deaths in custody by visiting adult Aboriginal, Torres Strait Islander and Australian South Sea Islander detainees in the Caboolture Watchhouse. The service provides company and reassurance; and assistance to convey messages, particularly to family. It also facilitates communication between watchhouse staff and detainees. The service is delivered through a combination of scheduled visits and on-call responses to the Caboolture Watchhouse. The Caboolture Cell Visitor Service may also provide contact and support to clients after their release from custody for up to 14 days.