Community Solutions are currently recruiting for Mentors, Recruitment Specialists and Customer Care Consultants across Queensland. This exciting opportunity suits people looking for a career change or ready to take their career to the next level. At Community Solutions we strive to make a difference in communities and people’s lives by working in collaboration with our diverse clientele to offer employment support, vocational training, and social support. We are passionate about delivering inclusive and varied services that has people at its heart.
The Mentor is focused on providing ongoing support to customers within the appropriate employment services program to ensure sustainable employment and outcomes are realised. A mentor will have responsibility for shaping the future for customers within the program. Ensuring appropriate plans and progress take place to become ready for employment.
The Recruitment Specialist is focused on finding sustainable employment outcomes for participants by actively identifying opportunities with regional and local employers through business development and securing placements. The key to this role will be brokering and maintaining effective relationships with employers, proactively understanding their resourcing needs and successfully matching customers to opportunities.
The Customer Care Consultant leads from the front in providing exceptional customer service and administrative support to both our customers and the team via phone or video. The role acts as a concierge, engaging with customers to ensure a positive first impression while educating the community on the benefits of employment services program through direct promotion, business development and event coordination.
This role sits in a large team that is located away from face-to-face services and operates from our prime location with lake views.
The following requirements apply for all these roles:
Yes. In line with the direction from the State Government, all authorised workers defined under the Queensland Public Health Order will be required to be fully vaccinated against COVID-19 from 15 December 2021. Community Solutions Group also requires all new employees to be fully vaccinated against COVID-19.
We’re hiring permanent full-time staff but come talk to us about your availability if you’re keen to come on board.
We’re looking for staff to start end of May/early June 2022 and will be interviewing as applications are received.
We currently have roles available in the following regions:
Submit your resume online and answer a few questions. We can’t wait to hear from you! We are a Circle Back Initiative Employer, and we commit to responding to every applicant.
Mitch began his career as an Employment Consultant – Mentor with Community Solutions after seeing the impact employment has on a person’s wellbeing.
A big part of this role is motivating your clients to put themselves out there. Just because you didn’t finish school or have challenges, it doesn’t mean you can’t land a great role. With the right support and hard work, you can do anything. It is a very rewarding job. If you’re willing to come in with an open mind and ready to learn, Community Solutions will back you, and give you the work-life balance. There’s a lot of care. Even when it comes to mental health, my managers always check in to see how my day is.
A big part of this role is motivating your clients to put themselves out there. Just because you didn’t finish school or have challenges, it doesn’t mean you can’t land a great role. With the right support and hard work, you can do anything.
It is a very rewarding job. If you’re willing to come in with an open mind and ready to learn, Community Solutions will back you, and give you the work-life balance. There’s a lot of care. Even when it comes to mental health, my managers always check in to see how my day is.
Telisha is a Business Development Consultant who believes she is only at the start of her journey with Community Solutions after joining the team last year. For Telisha, it’s the connection to purpose that drives her career.
It’s so fulfilling to help change people’s lives, and that’s what I see my role as. I believe employment can change your quality of life in so many ways. You might come in as an Employment Consultant but there’s always room to move around. No day is the same. You could be spinning five different tables at once. And you have a lot of power to bring ideas to the table and the company backs it to make it happen. That freedom keeps it interesting. Because of that, I can see myself working here long-term.
It’s so fulfilling to help change people’s lives, and that’s what I see my role as. I believe employment can change your quality of life in so many ways. You might come in as an Employment Consultant but there’s always room to move around.
No day is the same. You could be spinning five different tables at once. And you have a lot of power to bring ideas to the table and the company backs it to make it happen. That freedom keeps it interesting. Because of that, I can see myself working here long-term.