Is high staff turnover an issue for your organisation? We reveal how Workforce Australia can help you strengthen your team for sustainable growth.

Finding the right staff can feel like a constant battle – and a costly one.

High staff turnover can be one of the most expensive and disruptive challenges a business can face, costing time, money and productivity.

Nearly one in four employers is replacing staff at least every six months, according to Jobs and Skills Australia.

This costly cycle drains productivity and disrupts team stability, leading to workforce gaps and constant challenges to keep operations on track.

On top of that, when it comes to hiring, many employers miss out on talented candidates with diverse abilities simply because they aren’t aware of inclusive hiring programs or may think the process is too complex.

This is where Workforce Australia (WFA) can make a real difference.

What is Workforce Australia?

Workforce Australia (WFA) is a Federal Government-led employment service that connects jobseekers with employers.

It offers a two-fold approach – providing support, training and resources to help individuals find and retain work while also assisting businesses to recruit suitable candidates.

Support levels vary, from online search tools that allow both employees and employers to connect with the other to personalised case management delivered via a network of WFA specialist providers – which includes Community Solutions – for those needing greater assistance.

From an employer standpoint, WFA offers a more connected, end-to-end recruitment service designed to make hiring easier for businesses of all sizes. The program includes three key components:

  • Improved matching and ongoing support tailored to your workforce needs. Workforce Australia Online for Business provides free tools and resources to advertise vacancies, recruit staff and connect with the right candidates
  • Tailored provider services where local providers offer personalised guidance and assistance – including post-hire – helping new employees settle in and succeed
  • Streamlined processes that reduce administrative tasks and red tape, making it faster and simpler to welcome new team members on board

How Workforce Australia Providers Support Queensland Businesses

Recruitment can be time-consuming and challenging, particularly when you need specialised people for your business.

This is where WFA comes into the picture.

Specialist WFA providers, like CoAct Connect + Community Solutions, work with local employers across North Queensland, the Sunshine Coast, Central Queensland, the Fraser Coast and the Wide Bay region to help connect you with suitable candidates.

In fact, we have already started the recruitment process for you – by getting to know jobseekers, understanding their stories and finding out what roles they are most suited to.

Next, we focus on your business. We take the time to understand your culture, values and staffing needs so we can support your recruitment process by:

  • Skills identification and training opportunities that suit your business, including assistance with necessary candidate qualifications or licences
  • Targeted capability development to ensure candidates are well-prepared to meet your specific requirements
  • Clear expectation-setting with candidates during application and onboarding
  • Pre-employment programs to trial and train candidates before they begin their role
  • Post-placement support to help new hires settle in, meet performance standards and address any challenges that may arise
  • Financial incentive guidance, including wage subsidies or training support to make hiring more cost-effective

This streamlined approach minimises recruitment risk while connecting you with the right candidates faster.

Accessing a Broader Talent Pool

Through inclusive hiring, you can strengthen your business by embracing diverse skills, perspectives and ideas that drive innovation and performance.

WFA helps employers like you access a broader talent pool while promoting diversity across your workforce.

Adopting inclusive recruitment practices, your business can benefit from candidates with varied backgrounds, including:

  • First Nations peoples who bring unique insights, skills and experiences to the workplace. Creating inclusive hiring practices helps close employment gaps while benefiting your business
  • Younger workers (aged 15-24) who bring fresh perspectives, innovative ideas and dynamic approaches to problem-solving. WFA supports employers to create welcoming recruitment experiences and development pathways for younger staff
  • Culturally and linguistically diverse (CALD) candidates bring significant value to businesses. In fact, 23% of the Australian population speak a language other than English at home

By welcoming inclusive hiring, you can access a broader talent pool, strengthen workplace culture and improve business performance.

Government Support and Incentives

Many Queensland businesses are unaware of government incentives that are available by partnering with Workforce Australia providers. Employers can access government-funded support such as:

  • eligible hires in ongoing roles
  • Training and licence support funding
  • Tailored programs designed for specific business needs
  • Expert guidance throughout the recruitment process

Partnering with a WFA provider gives you the benefits of a specialist recruitment team without the extra cost.

With this support, you can focus on growth and operations while knowing recruitment is handled professionally and efficiently.

The Impact on Your Business and Community

Employers who work with WFA providers report faster placements, better cultural fits and higher retention rates.

The comprehensive support system, from job design and vacancy management to post-placement follow-up, creates better outcomes for both employers and employees.

Beyond business benefits, inclusive hiring through WFA strengthens local communities and can support your Environmental, Social, and Governance (ESG) objectives.

By opening your doors to diverse candidates, you’re not just filling a role, you’re creating lasting value for your team and community.

Break the Cycle of Constant Recruitment

If your business is caught in the cycle of constant recruitment, it could be time to consider a different approach.

WFA offers a pathway to more sustainable hiring practices, supported by government incentives and local expertise.

The WFA program addresses the root causes of recruitment challenges while providing ongoing support to ensure successful, long-term employment outcomes.

Rather than continuing with costly hiring cycles, you can build a foundation for sustainable workforce growth.

Ready to learn more?

Contact Community Solutions to discover how Workforce Australia could transform your approach to hiring and help you build the skilled, diverse team your business needs to thrive.

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