Community Solutions is a unique community service organisation providing an innovative and diverse range of services to individuals and families throughout regional communities.  Our diverse range of services are all underpinned by our shared values ‘ONE’, ‘Imaginative’, ‘Care’ and ‘Passionate’ that can be experienced through every facet of the organisation.  Following an amalgamation with Endeavour Foundation we aspire to make a profound and positive difference for individuals, families and communities through the delivery of a greater range of service options.  Together, Community Solutions and Endeavour Foundation seek to assist people to realise their full potential through offering a pathway from education and training into employment.As Workforce Partner you will be focused on providing ongoing support to customers and employers within the Disability Employment Services (DES) program to ensure sustainable employment and outcomes are realised. In this role you will devise interventions and solutions and work with the customers and employers to implement them in the workplace. A solid understanding of people centred case management principles including barrier management is core to your continued success. Please note: This will initially be a casual position with a possible view to longer term. Your key responsibilities include, but are not limited to:Build and maintain effective customer and employer relationshipsGain understanding of the role requirements and assess customer fit and training needsWork with customer and employer to ensure smooth transition into the workplaceMaintain regular contact and provide on-going support with customers and employersDeliver effective and timely communication and post placement care to both employers and customersRecord all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidenceTo be successful in this role, you will have:Proven experience in job seeker service delivery and mentoringHighly developed problem solving and negotiation skillsExcellent verbal and written communication skills and able to adapt style to suit audienceKnowledge and application of Disability Employment Services (DES) contract Deed and guidelines desirable but not essentialAbility to prioritise workload, use initiative and multi-taskSelf-motivated, enthusiastic and reliable work styleAbility to work effectively and collaboratively as part of a teamHigh level of computer literacyAn open car drivers licenceCandidates with relevant tertiary qualifications or equivalent experience within the Employment Services, Training, Rehabilitation, or Community Services or a similar type sector are highly desirable.It's great working with us:We have an employee focused culture that drives achievemenProfessional Training and DevelopmentWe are purpose driven but we know how to have fun along the wayEmployee Assistance ProgramsAttractive remuneration package, including salary packagingTo demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above.*PLEASE NOTE: APPLICATIONS CLOSE COB THURSDAY 23 MAY 2019 Position Description

Workforce Partner- Sunshine Coast

Community Solutions is a unique community service organisation providing an innovative and diverse range of services to individuals and families throughout regional communities.  Our diverse range of services are all underpinned by our shared values ‘ONE’, ‘Imaginative’, ‘Care’ and ‘Passionate’ that can be experienced through every facet of the organisation.  Following an amalgamation with Endeavour Foundation we aspire to make a profound and positive difference for individuals, families and communities through the delivery of a greater range of service options.  Together, Community Solutions and Endeavour Foundation seek to assist people to realise their full potential through offering a pathway from education and training into employment.

As Workforce Partner you will be focused on providing ongoing support to customers and employers within the Disability Employment Services (DES) program to ensure sustainable employment and outcomes are realised. 

In this role you will devise interventions and solutions and work with the customers and employers to implement them in the workplace. A solid understanding of people centred case management principles including barrier management is core to your continued success. Please note: This will initially be a casual position with a possible view to longer term. 

Your key responsibilities include, but are not limited to:

  • Build and maintain effective customer and employer relationships
  • Gain understanding of the role requirements and assess customer fit and training needs
  • Work with customer and employer to ensure smooth transition into the workplace
  • Maintain regular contact and provide on-going support with customers and employers
  • Deliver effective and timely communication and post placement care to both employers and customers
  • Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

To be successful in this role, you will have:

  • Proven experience in job seeker service delivery and mentoring
  • Highly developed problem solving and negotiation skills
  • Excellent verbal and written communication skills and able to adapt style to suit audience
  • Knowledge and application of Disability Employment Services (DES) contract Deed and guidelines desirable but not essential
  • Ability to prioritise workload, use initiative and multi-task
  • Self-motivated, enthusiastic and reliable work style
  • Ability to work effectively and collaboratively as part of a team
  • High level of computer literacy
  • An open car drivers licence

Candidates with relevant tertiary qualifications or equivalent experience within the Employment Services, Training, Rehabilitation, or Community Services or a similar type sector are highly desirable.

It's great working with us:

  • We have an employee focused culture that drives achievemen
  • Professional Training and Development
  • We are purpose driven but we know how to have fun along the way
  • Employee Assistance Programs
  • Attractive remuneration package, including salary packaging

To demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above.

*PLEASE NOTE: APPLICATIONS CLOSE COB THURSDAY 23 MAY 2019