Are you passionate about Education and Training?Unique opportunity to join one of Victoria’s leading for-purpose Registered Training OrganisationsDeliver operational excellence and exceptional customer experience - we want to be the difference to make a difference in the lives of our customers.Attractive remuneration package including the opportunity to salary sacrificeLeadership development opportunitiesWould you like to join an organisation committed to supporting our customers to make their possibilities a reality by providing pathways to ongoing education, employment and life through empowering those who have experienced challenges? About the roleAs Program Manager you will be a key member of our leadership team and be responsible for achieving significant outcomes in the delivery of education and training programs with a focus on establishing and managing operational excellence, customer experience and profitability. You will lead our training team to be the provider of choice and build effective relationships that create sustainable opportunities and outcomes for our customers.This role, will be responsible for the portfolio currently supporting our Cultural and Linguistically Diverse (CALD) and Youth customers including English as an Additional Language (EAL) training programs, Skills for Education and Employment (SEE) programs and our Youth Programs (VCAL).Key duties:Lead and manage coordinators and the training team in the delivery of quality education and training programsEnsure a strong focus and commitment to quality, compliance and reporting requirementsDeliver on performance expectations and meet outcomes with internal and external stakeholdersWork collaboratively with the leadership group and your team to deliver an exceptional customer and team experienceBe responsible for establishing and managing program budgetsAbout youAs Program Manager you will bring:A keen interest and passion in leading and developing othersA proactive and enthusiastic communication style to lead change, growth and a customer-centred approachDemonstrated experience in the education and training sectorQualifications in Training and Assessment (TAE40116 or TAE40110 with required additional units) or higherRelevant tertiary qualificationsPrevious related experience with Youth and CALD training programs aligned to the VRQA, VCAA and ASQAA current working with Children Check or VIT Registration is essential as is a Police Check or the willingness to gain one.We are currently in the process of ‘reimagining’ our program offering so we are looking for an out-of-the-box thinker to bring new ideas and be instrumental in driving our approach to customer-centred and sustainable training. About Us For more than 40 years our organisation has offered Victorian’s a pathway through education, training and employment via our two RTO’s, SkillsPlus and BRACE. We support people to gain the knowledge and skills to make a difference in their lives through education, employment or participation in the community. As part of the wider Community Solutions Group our services include employment as well disability and community programs across regional and metropolitan Victoria and South Australia adding further opportunity and benefit to our customers. On OfferIn addition to a highly competitive remuneration package including vehicle, we offer numerous benefits such as salary sacrifice, salary continuance and opportunity to purchase additional annual leave.Our organisation provides a range of leadership opportunities and you will be working with a knowledgeable, proactive and supportive senior leadership team who will value your initiative and contribution to our organisation. If you would like to take up this challenge, please submit a cover letter and resume outlining your relevant experience as per the advertisement.We are a ’Child Safe’ and ’Equal Opportunity’ employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged.