Customer Service & Administration Officer
Community Solutions is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Collectively, we strive to be a leading ‘for purpose’ provider of a diverse and synergistic range of health and human services. We are driven by our vision to ‘Make possibilities a reality’ for our customers, communities and people. About The Role:We are now looking to hire a front of house team member on a permanent full time basis to join our friendly, supportive and high performing Mackay based team. This role will be responsible for ensuring the effective delivery of all contracts and services delivered to the site as well as being the first point of contact. Other responsibilities include;Communicating with job seekers and key stakeholders either by phone or face-to-faceAssisting with the provision of jobseeker requirementsProviding effective general administrative support to the siteNetworking with local groups and services within the community About You:You will have detailed previous experience in administration, front of house and or reception preferably from a non-for-profit or employment services background. Our successful applicant will also ideally possess: Strong contractual and compliance capabilitiesBe able to work within a fast-paced environment and focused to deliver high performanceAbility to communicate to all stakeholders both internally and externallyDiary Management experienceProven team playerDemonstrated knowledge of and active involvement throughout the local and greater Mackay communityIntermediate competency in Microsoft packages including Word and ExcelA current and valid driver’s licence is essential, as is a current Blue and Yellow Card, or the willingness to gain one. On OfferIn addition to a highly competitive salary package, Community Solutions offers numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.Community Solutions is an Equal Opportunity Employer and we encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islanders and people with disabilities.