Case Manager – ParentsNext

The OrganisationCommunity Solutions is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Collectively, we strive to be a leading ‘for purpose’ provider of a diverse and synergistic range of health and human services. We are driven by our vision to ‘Make possibilities a reality’ for our customers, communities and people.Within our business is the Community Wellbeing Stream, who specialise in the delivery of holistic support to improve individuals health and wellbeing. Based in the Community Wellbeing stream will be a new service - ParentsNext. ParentsNext is a pre-employment program that provides early intervention assistance to parents with young children. It assists parents to set education and employment goals, develop a pathway to achieve their goals and link them to services and activities in the local community. The RoleWe are now looking to hire a Case Manager to support our high quality outcome focused ParentsNext pre-employment program. This role will essentially be responsible for assisting Aboriginal and/or Torres Strait Islander parents to identify achievable goals and activities that will support their transition to employment and/or further their education and training. This may include referrals to specialist services, facilitating group activities and linking parents with cultural and community based supports.Other key duties will include:Maintaining regular contact with participants and employers, providing advice and comprehensive pre-employment support to achieve outcome milestones.Effectively support participants to identify their barriers to employment and personal and vocational goals.Liaise with stakeholders such as Department of Human Services, employment services, education and vocational training providers, community services and employers for the benefit of connecting participantsMeeting key performance indicators by converting leads into sustainable placements About YouAlong with an understanding of Employment Services, you will have demonstrated experience and a solid understanding of the issues for Aboriginal and Torres Strait Islander families, including barriers to education, training and employment.The successful applicant will also ideally have:Experience working with families (Indigenous and non-Indigenous) with multiple and complex needsKnowledge of current labour markets and programsAbility to build rapport and motivate clientsExcellent interpersonal and consultation skills to enable the fostering of strong networks within the communityStrong administrative and compliance capabilitiesPositive attitude and a willingness to learn and adaptFocus to deliver high performanceYour marketing and sales abilities would be advantageous. A current and valid driver’s licence is essential, as is a current Blue Card and Yellow Card, or the willingness to gain one. On OfferIn addition to a highly competitive salary package, Community Solutions offers numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.To demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above. If you would like to discuss the role confidentially prior to applying online please call Andrew Goold, Community Solutions, Recruitment Consultant on (07) 5390 3813. Community Solutions is an Equal Opportunity Employer and we are working to support the journey to reconciliation and therefore encourage applications from individuals with culturally diverse backgrounds.

Case Manager - ParentsNext

The Organisation

Community Solutions is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Collectively, we strive to be a leading ‘for purpose’ provider of a diverse and synergistic range of health and human services. We are driven by our vision to ‘Make possibilities a reality’ for our customers, communities and people.

Within our business is the Community Wellbeing Stream, who specialise in the delivery of holistic support to improve individuals health and wellbeing. Based in the Community Wellbeing stream will be a new service - ParentsNext. ParentsNext is a pre-employment program that provides early intervention assistance to parents with young children. It assists parents to set education and employment goals, develop a pathway to achieve their goals and link them to services and activities in the local community.

 

The Role

We are now looking to hire a Case Manager to support our high quality outcome focused ParentsNext pre-employment program. This role will essentially be responsible for assisting Aboriginal and/or Torres Strait Islander parents to identify achievable goals and activities that will support their transition to employment and/or further their education and training. This may include referrals to specialist services, facilitating group activities and linking parents with cultural and community based supports.

Other key duties will include:

  • Maintaining regular contact with participants and employers, providing advice and comprehensive pre-employment support to achieve outcome milestones.
  • Effectively support participants to identify their barriers to employment and personal and vocational goals.
  • Liaise with stakeholders such as Department of Human Services, employment services, education and vocational training providers, community services and employers for the benefit of connecting participants
  • Meeting key performance indicators by converting leads into sustainable placements

 

About You

Along with an understanding of Employment Services, you will have demonstrated experience and a solid understanding of the issues for Aboriginal and Torres Strait Islander families, including barriers to education, training and employment.

The successful applicant will also ideally have:

  • Experience working with families (Indigenous and non-Indigenous) with multiple and complex needs
  • Knowledge of current labour markets and programs
  • Ability to build rapport and motivate clients
  • Excellent interpersonal and consultation skills to enable the fostering of strong networks within the community
  • Strong administrative and compliance capabilities
  • Positive attitude and a willingness to learn and adapt
  • Focus to deliver high performance

Your marketing and sales abilities would be advantageous. A current and valid driver’s licence is essential, as is a current Blue Card and Yellow Card, or the willingness to gain one.

 

On Offer

In addition to a highly competitive salary package, Community Solutions offers numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.

To demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above. If you would like to discuss the role confidentially prior to applying online please call Andrew Goold, Community Solutions, Recruitment Consultant on (07) 5390 3813. 

Community Solutions is an Equal Opportunity Employer and we are working to support the journey to reconciliation and therefore encourage applications from individuals with culturally diverse backgrounds.